Terms of Service
LAST UPDATED JULY 17, 2026
1. Who we are
StoryKept is a service of Kos Software, LLC(“StoryKept,” “we,” “us”). These terms are an agreement between you and Kos Software, LLC. By creating an account, joining a family vault, or using storykept.com, you agree to them and to our Privacy Policy.
2. Who can use StoryKept
You must be at least 18 to create a vault. Family members join only by an owner’s invitation. Children may appear in recordings and may use member access only under the account of their parent or legal guardian, who is responsible for that access and consents to it — this is how StoryKept is designed to be used, and how we honor children’s privacy law (including COPPA).
3. What StoryKept is
StoryKept stores a family’s recordings, transcribes them, and makes the exact moments findable and playable by the people the owner chooses. When there is no confident answer to a question, StoryKept says so and adds the question to the owner’s recording list. StoryKept is not a backup service for your original files — keep your own copies of anything irreplaceable (see section 8).
4. Your content stays yours — our license is narrow
You own every recording, transcript, and question in your vault. You grant us only the license we need to run the service: to store, back up, transcode, transcribe, index, and display your content to you and to the people you designate. This license is non-exclusive, non-transferable except as part of a sale of the service (your protections travel with it), cannot be sublicensed for any other purpose, and ends when your content is deleted or your account closes — except in routine encrypted backups, which expire within 90 days. We will never use your content for advertising, sell it, or license it to anyone else.
5. The AI covenant
This is the promise the product is built on, so it belongs in the contract: we do not train AI models on your family’s content, and no machine ever writes, speaks, or performs words on behalf of a person in your vault.Search returns real recordings only. Any derived text we generate to operate the service (such as search indexes) is never presented as a person’s words. If we ever offer an optional feature involving a person’s voice or likeness, it will require that person’s explicit, separate, written consent — never a terms update.
6. Vault owners and members
The vault owner controls everything: who is invited, what each recording’s visibility is, and when a member’s access ends. Members can ask and watch what is shared with them; they cannot add or remove content. If you are recorded in someone’s vault, your recourse about that content is with the owner — though we will act directly where the law requires.
7. What you may not do
Only upload content you have the right to upload — record people with their knowledge, and don’t upload someone else’s copyrighted work. Don’t use StoryKept for anything unlawful, don’t attempt to access other families’ vaults, and don’t probe or disrupt the service. We may suspend or terminate accounts that violate these rules, with notice where practicable.
8. Fees, storage, and your safety net
StoryKept is currently free for founding families. If we introduce paid plans, we will give existing users at least 30 days’ notice and never charge you without your explicit agreement. We back up vault data nightly and store media redundantly, but no service can promise zero data loss — keep your original files. You may request a complete export of your vault at any time (recordings, transcripts, questions), in formats readable without our software.
9. Leaving, and what happens after
You can delete recordings or your whole account whenever you want. On account closure we provide your export on request within 30 days, then delete vault content from live systems, with backups expiring on their 90-day schedule. If we ever discontinue StoryKept, we will give at least 90 days’ notice and a full export path before anything is deleted.
10. Legacy
StoryKept exists so a voice outlives its recording. If a vault owner dies or becomes incapacitated, invited family members keep the access the owner gave them, and we will provide a complete export of the vault to the owner’s estate or documented designee. Owners may leave us written instructions (including in a will or estate plan) about who inherits control of the vault, and we will honor them to the extent the law allows.
11. What we don’t promise
StoryKept is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise the service will be uninterrupted, error-free, or that transcription will be perfect (it won’t be — that’s why the original recording is always one tap away).
12. Limits on our liability
To the fullest extent the law allows, Kos Software, LLCwill not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, profits, or goodwill. Our total liability for all claims relating to StoryKept is capped at the greater of the amount you paid us in the 12 months before the claim, or $50. Some jurisdictions don’t allow certain limits, so parts of this section may not apply to you.
13. Indemnification
If someone brings a claim against us because of content you uploaded or your violation of these terms, you agree to defend and indemnify us against that claim, including reasonable legal fees.
14. If we have a dispute
Talk to us first — email mystorykept@gmail.com and we’ll try to resolve it informally within 30 days. If that fails, you and we agree to resolve disputes by binding individual arbitrationunder the American Arbitration Association’s Consumer Arbitration Rules, rather than in court, and both sides waive the right to bring or join a class action. You keep the right to bring qualifying claims in small-claims court, and either side may seek injunctive relief for intellectual-property misuse. You may opt out of arbitration entirely by emailing us within 30 days of first accepting these terms, stating your name, account email, and that you opt out.
15. The legal frame
These terms are governed by the laws of the State of California, excluding its conflict-of-law rules. If any provision is found unenforceable, the rest stand. If we change these terms materially, we will notify account holders by email or in the app at least 30 days before the change takes effect; continuing to use StoryKept after that means you accept the new terms.
16. Contact
mystorykept@gmail.com. A person reads it.